Connecting the Navigator to WiFi
There are two ways to connect your Navigator to WiFi. Which way to choose depends on what information you have available about the WiFi network you are trying to join.
This method requires knowledge of the exact name of the WiFi network, as well as the password. This method does not work if your network has an "accept terms" page or similar browser based popup page. If your network has one of this type of page, or if you do not know the exact name of your network, please advance to Method 2 below.
Navigate to this link.
Enter the name of your WiFi Network (also known as the SSID)
Select the security type of your network. If you don't know what type of security your network has, it's most likely "WPA/WPA2 PSK."
Enter the Password (if there is one) into the field. You can use the "eye" icon to view the password while you are typing it.
Once you have finished entering the data into the fields, click the "Generate Barcode" button on the top right of the page.
Keep this page open, you will need this QR code soon.
On the headset, ensure you are powered on and on the homescreen. To power on the headset, see this article. If the headset is powered on, but not on the homescreen, say the command "Navigate Home" to get to the homescreen.
Say the voice command "My Programs" then say "Configuration". You should now see a camera feed appear. Using the camera, scan the QR code you generated in step 5.
Once the QR code has been successfully scanned, there will be a popup in the eyepiece. You need to give the system permission to modify the WiFi details stored on the device. To do this, simply say "Yes".
Say "Navigate Home". After a few seconds, the headset should be connected. On the homescreen, the connection status is on the bottom of the screen. If you are successfully connected, the name of your WiFi network will display here.
If for some reason the WiFi didn't connect, you can try again by starting at step 1 of this Method, and try again. Otherwise, proceed to Method 2.
This method requires you to enter your WiFi password into the device keyboard.
Navigate to the homepage by saying the voice command "Navigate Home"
Say "My Programs"
Say "Settings"
Say "Network and Internet"
Say "Wireless Networks"
If necessary, you may need to turn WiFi ON before the networks popup. If needed, say "Switch On" to turn on WiFi capability.
If you see your network, and it is easy to pronounce (for example, our WiFi is called "Hippo Technologies"), simply say it's name. If it is not easy to pronounce, say "Show Help" "Hide Help" and you will see numbers populate next to each menu item. Identify the number that corresponds to your WiFi Network. Say "Select Item insert your number here". For example, if "3" appeared next to the "Hippo Technologies" network, I would say "Select Item 3". For more information on these numerical indicators, called WearML Indicators, see this article.
If your network has no password, and no network acceptance screen, you should now be connected.
If your network has a password, you will now see a keyboard popup allowing you to enter your password. This screen uses the secure keyboard, which you can find more information about here.
If your network has a network acceptance screen (perhaps to agree to terms, etc.), that screen will popup momentarily. Once it does, you will need to make the necessary selections for that page using the "Select Item" steps described in step 7 above. If you can't see the item you need to select, say "Page Down" and/or "Page Up" to navigate through the page.
After you have entered your password and/or advanced through the network acceptance screen, you should be connected. "Navigate Home" to check. After a few seconds, the headset should be connected. On the homescreen, the connection status is on the bottom of the screen. If you are successfully connected, the name of your WiFi network will display here.
If for some reason the WiFi didn't connect, you can try again by starting at step 1 of this Method, and try again. Otherwise, please contact support by clicking the chat bubble in the bottom right of this page.
Method 1: Configuration Page
This method requires knowledge of the exact name of the WiFi network, as well as the password. This method does not work if your network has an "accept terms" page or similar browser based popup page. If your network has one of this type of page, or if you do not know the exact name of your network, please advance to Method 2 below.
Navigate to this link.
Enter the name of your WiFi Network (also known as the SSID)
Select the security type of your network. If you don't know what type of security your network has, it's most likely "WPA/WPA2 PSK."
Enter the Password (if there is one) into the field. You can use the "eye" icon to view the password while you are typing it.
Once you have finished entering the data into the fields, click the "Generate Barcode" button on the top right of the page.
Keep this page open, you will need this QR code soon.
On the headset, ensure you are powered on and on the homescreen. To power on the headset, see this article. If the headset is powered on, but not on the homescreen, say the command "Navigate Home" to get to the homescreen.
Say the voice command "My Programs" then say "Configuration". You should now see a camera feed appear. Using the camera, scan the QR code you generated in step 5.
Once the QR code has been successfully scanned, there will be a popup in the eyepiece. You need to give the system permission to modify the WiFi details stored on the device. To do this, simply say "Yes".
Say "Navigate Home". After a few seconds, the headset should be connected. On the homescreen, the connection status is on the bottom of the screen. If you are successfully connected, the name of your WiFi network will display here.
If for some reason the WiFi didn't connect, you can try again by starting at step 1 of this Method, and try again. Otherwise, proceed to Method 2.
Method 2: Settings App
This method requires you to enter your WiFi password into the device keyboard.
Navigate to the homepage by saying the voice command "Navigate Home"
Say "My Programs"
Say "Settings"
Say "Network and Internet"
Say "Wireless Networks"
If necessary, you may need to turn WiFi ON before the networks popup. If needed, say "Switch On" to turn on WiFi capability.
If you see your network, and it is easy to pronounce (for example, our WiFi is called "Hippo Technologies"), simply say it's name. If it is not easy to pronounce, say "Show Help" "Hide Help" and you will see numbers populate next to each menu item. Identify the number that corresponds to your WiFi Network. Say "Select Item insert your number here". For example, if "3" appeared next to the "Hippo Technologies" network, I would say "Select Item 3". For more information on these numerical indicators, called WearML Indicators, see this article.
If your network has no password, and no network acceptance screen, you should now be connected.
If your network has a password, you will now see a keyboard popup allowing you to enter your password. This screen uses the secure keyboard, which you can find more information about here.
If your network has a network acceptance screen (perhaps to agree to terms, etc.), that screen will popup momentarily. Once it does, you will need to make the necessary selections for that page using the "Select Item" steps described in step 7 above. If you can't see the item you need to select, say "Page Down" and/or "Page Up" to navigate through the page.
After you have entered your password and/or advanced through the network acceptance screen, you should be connected. "Navigate Home" to check. After a few seconds, the headset should be connected. On the homescreen, the connection status is on the bottom of the screen. If you are successfully connected, the name of your WiFi network will display here.
If for some reason the WiFi didn't connect, you can try again by starting at step 1 of this Method, and try again. Otherwise, please contact support by clicking the chat bubble in the bottom right of this page.
Updated on: 26/05/2023