Rapid Connect - Summoning a Mobile Device
Generating a Rapid Connect code on Mobile In order to summon a mobile device into a meeting, you will need a Rapid Connect code for the mobile device. To generate a Rapid Connect code on mobile, first start at the login screen: (https://storage.crisp.chat/users/helpdesk/website/-/8/f/7/a/8f7aFew readersHome Page - Mobile
(https://storage.crisp.chat/users/helpdesk/website/-/8/f/7/a/8f7a0d00a9b20800/screenshot2025-02-18-08-26-54-1rrrt22.jpg =450x1000) At the top right of your screen, you have the ability to scan QR codes, adjust your settings, or logout. Tap on the blurred QR code to create a new QR code to scan with your headset for quick login to your headset. The QR Code will last for 30 seconds before it goes away. Simply tap again on the blurred QR code if you need a new QR code.Few readersPre-Call and In-Call - Mobile
Pre-Call Screen When attempting to join a meeting on Mobile, you'll be prompted first with the Pre-Call screen (pictured below). (https://storage.crisp.chat/users/helpdesk/website/-/8/f/7/a/8f7a0d00a9b20800/screenshot2025-03-25-08-50-29-w4a00o.jpg =200x444) The main image is a preview of your camera feed. There are three circular buttons below, and their functions are, from left to right: Microphone toggle Camera toggle Camera flip (front camera or back camera) Once the sFew readersLogging in on Mobile
There are two ways to log in on the mobile app: Credential login (slow) and QR code login (fast). To start, install the HVC Mobile app and accept the app permissions. Proceed when you see the screen below: (https://storage.crisp.chat/users/helpdesk/website/-/8/f/7/a/8f7a0d00a9b20800/screenshot2025-02-18-08-06-12-7561jr.jpg =190x422) QR Code Login Ensure you have your Login QR code readily available. For information on how to get a Login QR code, please see Generating a Login QR CodeFew readersEvents Page - Mobile
(https://storage.crisp.chat/users/helpdesk/website/-/8/f/7/a/8f7a0d00a9b20800/screenshot2025-03-25-08-48-26-1cbejvj.jpg =500x1111) The top bar of the Events page contains 5 elements - Select events (checkbox) Scan Quick Connect Code Search Events Settings Sign Out Each event line item shows the title, date/time, notes/description, a join button, and a menu button. To join an event, click the green join button (phone shaped).Few readers