Setting a PIN on Web
Ensure you are logged into your account on the web portal.
Navigate to the User Menu and click Settings (Shown below)
![](https://storage.crisp.chat/users/helpdesk/website/8f7a0d00a9b20800/image_w3llz3.png)
Enter your PIN twice in the field on the right, and click Reset PIN
In order for your new PIN to become active, you will need to generate a new QR code by clicking Generate QR Code.
Navigate to the User Menu and click Settings (Shown below)
![](https://storage.crisp.chat/users/helpdesk/website/8f7a0d00a9b20800/image_w3llz3.png)
Enter your PIN twice in the field on the right, and click Reset PIN
In order for your new PIN to become active, you will need to generate a new QR code by clicking Generate QR Code.
Updated on: 11/10/2022