Articles on: Changelogs

Headset 2.1 (Apr 22, 2024)

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If you are using Realwear devices, unless you have explicitly unenrolled from Hippo Managed headset updates, your devices will be updated to this version automatically in the next few days in a staged rollout. You can continue to use the previous version in the meantime, missing the features/fixes below.

Contents of Update

Feature: Rapid Connect

Headset users can scan Rapid Connect codes to summon Mobile devices into meetings.
To initiate scanning of a Rapid Connect code, first join a call. Then, say "More" followed by "Add Device". Then, point your headset camera at the Rapid Connect code generated by the mobile app.

UI optimizations

Removed "call details" menu which was causing confusion for customers when trying to join meetings.

Bug fixes

Fixed several bugs that could occur when users were attempting to join meetings
Improved the app's performance dramatically in low bandwidth environments

Updated on: 21/04/2024