Updating the Firmware on your SPX device
Power on the headset and ensure you are connected to Wi-Fi. Charge the headset to at least 30%. Leave the headset plugged into power during the update process, as if the headset drops below 30% at any time, the update will stop. Say “More Apps", then "Wireless Update.” Wait a few seconds for the device to fetch the update. Say “Download” to start downloading. Once it shows 100%, say, “Install Now", then "Okay.” The device will now restart. Once the devSome readersLaunching Hippo Virtual Care (HVC) on your SPX
The SPX Home Screen is the dashboard for the headset and the default screen when you power on the SPX device. Voice commands control the SPX headset. To launch Hippo Virtual Care, say “More Apps,” then say “HVC XR.”Some readersHow to connect your SPX Device to WiFi
Power on the headset using this set of instructions. Powering on your SPX Once you are on the homescreen (say "homepage" to get here), say the command "More Apps". Say "Settings" to open the settings app. Say "Network and Internet". Say "WiFi" If the "Use Wi-Fi" bar is grey, then WiFi is currently disabled. Turn it on by saying "Use Wi-Fi." If the baSome readersConfiguring the Time Zone on SPX
From the home screen, say, “More Apps" "Settings" "Scroll Down" "Scroll Down" "System" "Date and Time" Ensure that the Use Network Provided time toggle switch is enabled. If it’s not turned on, turn it on by saying, “Use network provided time" "Time zone.” The Region and Time zone are set to the address it was shipped to. If the region is accuSome readersCharging the SPX
Locate the charging port on the back of the headset. Insert the USB-C cable into the back of the headset. Insert the other end of the USB cable into a computer or other chosen charging port. The headset display will show its battery percent for about five seconds, and a light will appear on the side of the device next to the 5 control buttons.Few readersPowering on your SPX
The power button is square, middle button of the 5 buttons on the face of the device. Press and hold down the button for about three seconds, then release. You will hear a sound in about ten seconds as the start-up sequence completes and the screen activates. Fine-tune the position of the display pod until you can see the entire SPX home screen.Few readersUsing Universal Voice Commands on SPX
Global Commands on SPX Homepage will return you to the device home screen. Go back will take you to the previous screen. More Apps navigate you to your programs folder, where you can launch Hippo VFew readersPositioning the SPX device on your head
Start by positioning the display pod on your dominant eye side and bend the boom so it forms a slight “Z” shape. To find out which eye is your dominant eye, visit this article. Place the device on your head so that it is horizontal with the ground and positioned above your ear, on the same side of your head as your dominant eye, along your temple area. The display pod should be positioned towards your face’s centerline — the display in front ofFew readersAttaching the headband to the SPX
The headband allows you to wear the SPX using either your right eye or your left eye. Loop the velcro strap through the loop on the other end of the headband to make a circle. Ensure the plastic clips are facing the outside of the circle. Place the headband on your head, with the wide part on your forehead, and the strap on the back of your head. TFew readersChanging the language on your SPX
SPX supports the following languages, but HVC is only available in English currently. You can use any of the below languages to interact with SPX outside of HVC: English Chinese (Traditional) Chinese (Simplified) Russian Japanese German French Italian Spanish Portuguese Korean To select a language to use on SPX, follow the instructions below: Press and hold the "left" button (the one closest to the charging port) for 3 seconds to enter the language selection interfaceFew readers