Manually Requesting an App Update (RW Devices)
If your Realwear headset doesn't seem to be automatically updating, and you have not unenrolled from auto update from Hippo, you can try the following steps to manually request an update.
Navigate Home
My Programs
HVC XR
Navigate Home
My Programs
Settings
Apps and Notifications
HVC XR
Uninstall
Ok
Power down the headset fully by holding down the power button for 5 seconds. Then, power it back on.
Wait approximately 10 minutes for the download to happen.
Steps to request an update
Navigate Home
My Programs
HVC XR
Navigate Home
My Programs
Settings
Apps and Notifications
HVC XR
Uninstall
Ok
Power down the headset fully by holding down the power button for 5 seconds. Then, power it back on.
Wait approximately 10 minutes for the download to happen.
Updated on: 13/02/2024