• Setting a PIN on Web

  Ensure you are logged into your account on the web portal. Navigate to the User Menu and click Settings (Shown below) Enter your PIN twice in the field on the right, and click Reset PIN In order for your new PIN to become active, you will need to generate a new QR code by clicking Generate QR Code.Some readers

• Generating a Login QR Code on Web

  Ensure you are logged into your account on the web portal. Navigate to the User Menu and click Settings (Shown below) If this is your first time creating a Login QR code, there will be a prompt for you to ensure you set a PIN first before generating a QR Code. If you need to set a PIN, enter it twice in the fields on the right and click "Reset PIN." Once you have a PIN set, click "Generate QR codSome readers

• Creating and Deleting a scheduled event

  Creating Events There are three places in the Web Portal where scheduled events can be created. All three methods use identical windows with identical options. On the Dashboard, click the "Create Event" button. On the Calendar page, click on a time and/or date that you want to create an event for, or click "Add event". From the Contacts page, select a few people you'd like to be invited to the event you are creating, then click "Start Event" Once you are in the Event Creation Window (Some readers

• Start Impromptu Call on Web Portal

  How to start a 1:1 impromptu call An Impromptu Call can be made from the Dashboard page or from the Contacts page. Simply click on the green phone icon on the desired contact's information to start an Impromptu Call (pictured below). Add any Details or Notes to the call (pictured below). Click "Start Now" to initiate call. Green Phone Icon HVC 2 Impromptu Call Info (https:/Some readers

• In Call Controls for Web Portal

  When you enter a call in HVC 2 on the Web Portal, there will be an Action Bar along the bottom of the screen with various In Call Controls. Action Bar From Left to Right, these controls are: End Call Turn Microphone Off/On Turn Camera Off/On Settings Settings allows you to adjust your VidSome readers

• Making an HVC2 Account

  Creating your User Account To create an account, navigate to your domain's homepage. At the bottom ofSome readers

• Remote Control of XR Devices

  The farthest right Action Bar item is for Remote Control of XR Devices. Action Bar Select the Remote Control button. Select Device Control. Select which Device you want to Control. Once the user has accepted and granted you access to Control, you will be able to: Zoom Toggle Torch Switch Cameras (SPX Only)Some readers

• Reviewing the Ledger

  The Ledger is the way to review your past meetings in HVC2. It can provide all sorts of information, and what information it provides depends on what role you held in the meeting. There are 4 types of attachments that can go in the ledger: items attached to the meeting when it was created, photos taken during the meeting, videos taken during the meeting, and chat. There is also a Meeting Log. Below is what you might see in the Ledger. For example, you will notice that after a meeting has endedSome readers

• Editing Profile

  Find your name and profile picture on the top right of the window. Click the caret next to your name and select "Settings". In the left menu, click "Profile". This Contact Information page allows you to Edit your Profile. Caret Menu Selection Contact Information Page (https://storage.crisp.chat/users/helpdesk/website/8f7a0d00a9b20800/screen-shot-2023-01-10-at-1240mo60Few readers

• Host Management

  Hosts Explained In Hippo Virtual Care, each call has at least one user designated as a "Host". Being a Host comes with a few additional features and functions over regular users in the meeting. These features include: Start/Stop Recording Remote control of XR devices in the call Mute other participant's audio and/or video PIN other participants Add and Remove other participants Make other participants Host Becoming Host There are four ways to become a host: Be the creatorFew readers

• Rapid Connect - Entering codes on Web

  There are two locations within the web portal where you can enter Rapid Connect numerical codes: event creation and participants menu. Event Creation method In the Event Creation dialog, ensure "Start Event Now" is checked: (https://storage.crisp.chat/users/helpdesk/website/-/8/f/7/a/8f7a0d00a9Few readers

• Logging in on Web

  The Login Page (shown below) is the first step to accessing HVC2 from the web portal. Once you are here, logFew readers

• Web Portal Dashboard Basics

  Web Portal Dashboard Scheduled Events: On the left side of your screen you will see all of your events that are scheduled for today. You will notice the "Join Call" button in green and you can click it to join the respective event. Create Event: By clicking the "+Create Event" button in blue, you will be able to create a scheduled event. In this interface, you can add who will be in the scheduled event, what time it starts and any notes or attachments you want to add. (https://stSome readers