Articles on: Administration

Registering Devices to be Summoned

Please note that the Admin section is typically reserved for IT staff.


For instructions on accessing the Admin Portal, please see here: Accessing the HVC Tenant Admin Portal


On the left hand options list, select "Devices". Here you can see a list of devices that have been registered for your domain. By default, there will be no devices registered. Let's get started by registering a device!


  1. Click "Add Single Device".

  1. In the menu that opens, enter a name for your device, and click "Generate" to generate a QR code for that device. This QR code will only be used once, during the enrollment of the device.

  1. Now, on your headset, ensure you are connected to the internet and have at least Hippo XR version 2.2.0 installed. For help connecting the headset to WiFi, see Connecting the Navigator to WiFi. For help installing the latest version of Hippo XR, see Installing HVC2 on XR devices.
  2. Sign out of Hippo XR if you are signed in.
  3. Once on the launch screen, say "Enroll Device".
  4. A code scanner will open. Center the QR code you generated in step 2 within the viewfinder.
  5. Once the code has been scanned, the headset will be enrolled, the QR code popup will disappear, and the headset will be returned to the launch screen.
  6. To verify enrollment was successful, look at the bottom right of the launch screen. You should see the name of the device you entered in step 2, as well as the domain you are using.


Updated on: 24/10/2025